Mental Health First Aid (MHFA) Training in the Workplace and Community

Evidence-based: All Mental Health First Aid courses are based on guidelines that are informed by people with lived experience, their caregivers, and mental health professionals.

Rigorously evaluated: Evaluations consistently show that Mental Health First Aid training improves participants' knowledge of mental illnesses and their treatments, and confidence in providing mental health first aid to individuals.

Skills-based: Teaches the practical skills, knowledge, and confidence to make a difference.

Internationally recognised: Over 6 million people trained in Mental Health First Aid across 25 countries.

Upon completion of this course participants will be able to:

• Recognise the signs and symptoms of mental health problems in adults
• Use an evidence-based action plan to initiate a mental health first aid conversation
• Know the barriers to help-seeking and how to overcome these
• Assess for a range of crisis situations and provide initial support
• Understand the prevalence and impact of mental illnesses, risk factors and treatments and supports available
• Apply self-care practices as a Mental Health First Aider

This course covers common and disabling mental health problems and crisis situations. Participants learn how to apply mental health first aid to adults across a range of situations, including:

• Depression
• Anxiety
• Psychosis
• Substance use problems
• Suicidal thoughts and behaviours
• Panic attacks
• Non-suicidal self-injury
• Traumatic events

While I deliver MHFA Australia's standardized curriculum, my 40+ years of experience in mental health, holistic practices, and neuroplasticity brings a unique perspective that enriches the learning experience. I create a safe, supportive environment for participants and offer practical, real-world examples that help translate course content into genuine confidence. I believe that protocols save lives—but compassion transforms them.

MHFA certification equips you to recognize signs of mental health challenges, provide initial support, and guide people to appropriate professional help. It's similar to physical first aid, where you're not diagnosing or providing therapy, but offering critical first response support until professional help is available. Your certification is valid for 3 years and is recognized internationally.

The course is valuable for anyone who wants to support others: workplace managers and team leaders, HR professionals, teachers, community volunteers, parents, carers, and individuals interested in improving their mental health literacy. No previous experience or knowledge is required—just a willingness to learn and a compassionate approach to supporting others.

You can complete the short assessment at the end of a course to become an Accredited Mental Health First Aider (MHFAider). Accreditations are valid for 3 years.

Your course registration includes the comprehensive MHFA manual developed by MHFA Australia, access to the interactive e-learning platform, digital resources, and a digital certificate upon completion. You'll also receive quick reference guides and supplementary materials that you can use in real-world situations. These resources remain yours to keep and reference even after the course ends.

The 12-hour course is delivered Blended Online: Self-paced eLearning (5-7 hours), followed by 2 x 2.5-hour videoconferencing sessions.

The blended delivery formats of this course include eLearning materials tailored to either workplaces (supporting staff or a co-worker) or community settings (supporting adults in all other settings).

Online
$295 per person. Includes:

• Self-paced e-learning component
• Two x 2.5-hour live video sessions
• Full MHFA Australia manual included
• Official 3-year MHFA certification
• 30-day post-course support

The Blended Online format combines self-paced e-learning (5-7 hours) with two interactive 2.5-hour video conferencing sessions. First, you'll complete the e-learning component at your own pace, which includes engaging multimedia content, scenarios, and knowledge checks. Then, you'll join two scheduled live video sessions where we'll apply what you've learned through discussions, role plays, and practical exercises. This format offers flexibility while still providing the important interactive elements of MHFA training.

To receive your MHFA certification, attendance at both live sessions is required. If you're unable to attend a scheduled session, please contact me as soon as possible. I run regular sessions and can usually accommodate rescheduling to a future date. In special circumstances, we may be able to arrange for catch-up material, but interactive participation is a key component of the learning experience and certification requirements.

Yes! I offer on-site training at your workplace throughout Australia. On-site training is available for groups of 10 or more participants, providing a cost-effective solution while allowing your team to learn in their familiar environment. For smaller groups, I also offer scheduled public courses or can arrange alternative accommodations. Please contact me for a customized quote based on your organization's needs.

For optimal learning, I recommend group sizes between 10-20 participants. This ensures everyone has ample opportunity to engage in discussions and activities while creating a diverse learning environment. For larger organizations, we can arrange multiple sessions or customize a delivery schedule that works for your team. Smaller groups can still be accommodated with adjusted pricing.

Yes, I offer tiered pricing for 1 group or more. Maximum per group is 12. Organizations booking for 2 groups receive a 10% discount, while 3+ groups receive a 15% discount. This makes it more affordable to implement MHFA training across your entire workplace. Contact me for a customized quote based on your specific needs and group size.

Research shows that organizations investing in mental health training see significant returns. A Deloitte study found that workplace mental health initiatives yield an average ROI of $4.20 for every dollar spent. Benefits include reduced absenteeism, increased productivity (up to 23%), lower turnover rates, and improved workplace culture. MHFA training also helps organizations meet duty of care obligations and demonstrates a tangible commitment to employee wellbeing.